Upscale Strategy, Nordic Business Consulting
Leadership team discussing a decision around the table in a bright meeting room

Decision Room

Get real challenge on the big decision before you commit the company to it.

The higher you sit, the fewer people tell you that you are wrong, so the biggest decisions are often made with too few voices in the room. Decision Room is your own digital advisory board. Six AI advisers, each responsible for one angle such as the numbers, the customers, operations, legal and the owners, challenge your case, and a chair turns their challenge into a recommendation. You leave with a choice you can explain and a two-page summary you can put on the table in your leadership team.

Evidence before argument. Alternatives before commitment.

Already have access?

Log in to Decision Room

One critical decision

Strategic or commercial

Evidence and alternatives

Examined before commitment

Human accountability

Clear rationale and named ownership

The decision room method

Built around the choice, not the presentation.

The room makes the evidence, assumptions and alternatives visible before you commit. AI drives the analysis and the challenge. The decision remains yours.

  • Evidence
  • Assumptions
  • Real alternatives
  • Stakeholder perspectives

Flagship

Decision Room

Structured challenge, practical analysis and a clear decision record

  • A clear decision

    What leadership chooses

  • A clear rationale

    The evidence and trade-offs that support the choice

  • Named ownership

    Who moves it forward

Hånden på et lukket beslutningsmateriale på bordet i aftenlys

What leadership leaves with

A decision people can explain and act on.

The room closes with a clear choice, a visible rationale and a shared understanding of what happens next. It all comes together in a two-page decision summary you can print and take into your leadership team or board meeting.

A precise statement of what has been chosen.

The evidence and trade-offs that support the choice.

A record of the options considered and why they were not chosen.

Named responsibility and the first actions after the decision.

What you take with you

Every decision ends in a summary you can take into the leadership team.

The summary brings together the decision, the chair's recommendation, the paths on the table, the advisers' points, your own decision, the assumptions and the next steps. It fits on two A4 pages, and you can print it or save it as a PDF from your journal, even weeks later.

The example is fictional. Eksempel Emballage A/S, the figures and the case do not exist.

When to use the room

Use it when leadership cannot afford a vague answer.

The issue may be strategic or commercial. What matters is that it requires a real choice, has consequences and needs visible ownership.

  1. 01A strategic choice with competing alternatives
  2. 02A commercial decision with significant consequences
  3. 03A leadership team that needs clarity and action

From practice

A product collaboration that reached Danish retail.

A credible market example to build on.

The work created a credible market example that the company could use in further commercial conversations.

  1. 01

    The situation

    The company needed credible case studies from a recognised manufacturer to demonstrate how its sustainable product could work in the market.

  2. 02

    The work

    Upscale Strategy developed the commercial strategy and narrative and opened meetings with relevant senior decision makers.

  3. 03

    The decision

    The work contributed to a product collaboration with a strong Danish food brand and a launch in Danish retail.

How a session works

A focused process from question to ownership.

  1. 01

    Present the decision

    Describe the decision, what you are considering, why it is now and where you stand yourself. The chair seats the six of the nine advisers the matter requires and explains why.

  2. 02

    The advisers present their perspectives

    Each adviser puts their sharpest perspective on the table, from their own seat: the numbers, the customers, operations, legal, the owners.

  3. 03

    Work the room

    You answer, question and push back, exactly as at a real table. No conclusion without you.

  4. 04

    The chair sums up the room

    A recommendation, assumptions to watch, and all of it saved in your journal.

Claus Dahlmann Larsen in conversation with participants during a facilitated session

See it before you buy

The whole deliverable, not a taster.

This is what you hold when the room closes. The example is built on a typical situation in a mid-sized company, not a client case, and the texts are shortened. But the sequence and the headings are exactly what the product delivers.

The decision, as the leader put it forward

Our largest customer accounts for 34 percent of revenue and is demanding an 8 percent price reduction to renew. Do we give it to keep them, or hold the price and risk losing them?

The advisers selected by the chair

  • Karen Bruhn

    chief financial officer

    the numbers, and what they do not show

  • Rafael Moreno

    chief commercial officer

    the customer, the price and what the market will pay

  • Helena Lindqvist

    chief strategy officer

    where you play, and what you say no to

  • Mads Kjeldsen

    chief operating officer

    whether you can deliver what you promise

  • Birgitte Falk

    owner representative

    the owners' patience and appetite for risk

  • Sofie Winther

    general counsel

    the contract, the lock-in and the precedent

The chair seats six of the nine for each case and explains the choice. Here because the case is commercial, has significant financial consequences, affects operations and may set a precedent for other customers.

The advisers are AI personas, and each adviser assesses the case from a clear professional mandate: the numbers, the customer, the playing field, operations, the owners, the contract. They do not replace your accountant, lawyer or board. Legal, financial and other specialist judgements from the room must be checked with a professional before you commit.

The exchange

Read the full exchange, six replies
  • Karen Bruhn · chief financial officer

    Eight percent on 34 percent of revenue is not a discount, it is your entire margin on that customer and probably more. Before we discuss giving or holding: what is the contribution margin on that specific customer today, and what happens to cash if they leave on three months' notice?

  • Rafael Moreno · chief commercial officer

    You have framed this as yes or no to eight percent, and that is how you lose. Ask instead what they will give for the price: longer commitment, higher volume, faster payment, a reference. A discount without something in return teaches the customer that price can always be pushed down.

  • Sofie Winther · general counsel

    Longer commitment sounds like a win, Rafael, but it is the same customer you then lock yourselves to for three more years. And if you give eight percent to the largest, you have written the price down for everyone else the day it gets out. The precedent costs more than the discount.

Eight percent with nothing in return is the most expensive of all the paths. The room also agrees that the 34 percent dependency is the real problem, and that it exists regardless of how you respond to the customer.
Rafael wants to buy commitment with the discount. Sofie holds that commitment extends the dependency and sets a precedent that spreads to every other customer. They genuinely disagree on whether a longer contract is a win or a trap.
The likeliest failure is not that the customer leaves. It is that you gave the discount, kept the customer, and the dependency is unchanged while earnings are lower. A year from now you stand in the same place from a weaker position.
  1. 1. Give the eight percent against a three-year term and 15 percent more volume

    Calm at the top of the revenue line and predictability in production.
    The margin on your largest customer, and three more years of the same dependency.
  2. 2. Hold the price and offer value instead: faster delivery, joint forecasting

    The price holds, and so does the precedent with your other customers.
    A real risk of losing them, and a hard conversation you have to be willing to have.
  3. 3. Split the discount: four percent now against volume, four later against term

    A way forward without giving everything at once.
    Two negotiations instead of one, and the customer learns the price can move.

Go back with path three, and know your walk-away point before you sit down. Start work on reducing the dependency at the same time, because that is what makes you vulnerable, not the price.

Because path three is the only one that both buys you time and forces you to act on the real problem.

  • That the customer genuinely has an alternative and is not simply testing you.
  • That production can take 15 percent more without new investment.
The board does not know your actual contribution margin on this customer. Put that number in and the whole recommendation may change, and the chair says so rather than pretending otherwise.

Decision support, not a decision. The choice is yours.

What you leave the table with

  • A choice you can explain to your board and your people
  • The assumptions behind it written down, so they can be revisited
  • The alternatives you ruled out, and what each of them would have cost
  • A prepared Inverted T, if the decision has to be negotiated

The advisers are AI personas built on executive experience. They can be wrong, and that is why the room ends in a recommendation that still requires your judgement.

Pricing

Buy one decision, or keep the board at hand all year.

For comparison, a single consulting hour typically costs more than DKK 1,500, and a leadership meeting on the same decision far more. You pay for decisions, not for a software subscription.

Single decision

DKK 495

excl. VAT · one-off

One important decision through the whole room, from charter to journal.

  • The chair seats the six advisers the matter requires
  • Recommendation, assumptions and the alternatives ruled out
  • A prepared Inverted T if it has to be negotiated
  • The decision is saved in your journal
Buy one decision

DKK 4,995

excl. VAT · one year

The board at hand whenever a choice matters enough to be tested.

  • Up to 20 decisions per year
  • All nine advisers and the full decision memory
  • Your charter is written once and reused
  • Included in a Strategy Lab project for the project period
Get annual access

All prices exclude VAT. The annual access has a cap on the number of decisions, because the tool runs on AI, and you are told in good time if you approach it. If you are in an engagement with us, or have received a partner code, it gives access without purchase.

Confidentiality

Your strategy stays yours.

Read the full security description

  • Everything you write stays in the EU

    The database is with Supabase in Ireland and the server runs on Render in Frankfurt. Nothing you write is stored outside the EU.

  • Only you

    Access is enforced at row level in the database, so your projects and decisions can only be read by your own account.

  • The model call is the exception, and we say so

    The text in an AI call goes to Anthropic in the United States and is not used to train models. The database and the journal never leave the EU.

Tested from outside

What the first external tester said.

  • “Som gammel strategiforsker er jeg imponeret over den brugbare og relevante feedback, dine AI-agenter giver på de cases og dilemmaer, jeg beder om hjælp til. Jeg fik seriøst modspil og nye vinkler på min egen forretning. Og en forretningsidé, jeg har haft i tankerne, blev lagt ned til fordel for en anden. Kill your darlings! Det var tiltrængt feedback. Fedt at se AI blive brugt så vedkommende og konstruktivt på både forretningsudvikling og strategi.”

    Claus Nygaard

    Professor, direktør og strategisk AI-rådgiver. Offentlig kommentar på LinkedIn, september 2026 (in Danish)

    Upscale Strategy

Shortened from his own public comment. The words are his own.

Portrait of Claus Dahlmann Larsen, Upscale Strategy

The man behind the method

The method is Upscale Strategy's. The decision is yours.

The room, the advisers' mandates and the chair's discipline were designed by Claus Dahlmann Larsen from more than 30 years in senior commercial roles. You drive the room yourself. When a decision needs to be worked through in person, a facilitated meeting can be arranged.

  • International leadership experience
  • Strategy and commercial excellence
  • Organisation, execution and negotiation

About Claus and Upscale Strategy

A critical decision deserves a better conversation.

If your leadership team is facing an important strategic or commercial choice, start with a confidential conversation about the decision, the context and what is at stake.

Use Decision Room when an important choice needs timely challenge. Bring us in when the leadership team needs an in-person facilitated discussion.